Mindful Practice Management

Your partner in client care

About Us

At Mindful Practice Management, we understand that mental health clinicians often face the dual demands of patient care and administrative responsibilities. Our goal is to alleviate the burden of administrative tasks, allowing clinicians to concentrate fully on their therapeutic services. By managing the operational aspects of your practice, we ensure that you have more time and energy to dedicate to your clients.

Our suite of services is designed to streamline your practice, enhance efficiency, and improve overall patient experience. From appointment scheduling and billing to compliance and record keeping, we handle it all with precision and care. We pride ourselves on our attention to detail, professionalism, and commitment to confidentiality.

We believe that when clinicians are freed from the constraints of administrative work, they can offer better care and support to their clients. Our experienced team is dedicated to understanding your practice's specific needs and providing customised solutions that foster a more productive and stress-free environment.

At Mindful Practice Management, we are passionate about making a positive impact on the mental health community. By partnering with us, you are choosing a service that prioritises patient well-being and supports the important work you do.

Packages Available

Referral Management

Efficient and accurate management of all incoming referrals, encompassing the triage and evaluation of urgency, review of compliance with Medicare for Mental Health Care Plans and other referrals, data entry of patient and referrer information, and the issuance of confirmation letters to both the referrer and the patient.

Diary Management

We proactively manage your day-to-day diary by handling appointment management, including confirmations, cancellations, and rescheduling, maintaining an active waiting list to ensure your diary is always full, and coordinating pre-appointment forms such as new patient forms, DASS21/K10, and other required documentation.

Payment and Claim Management

Ensuring efficient and accurate management of all invoices and payments by processing appointment fees, late cancellation fees, and non-attendance fees, handling claims and invoices for third parties, and managing outstanding invoices.

End-to-End Client Care

We offer comprehensive and supportive client care from the moment a referral is received until discharge. Our services include a Referral Management Package, Diary Management Package, Payment and Claim Management Package. Additionally, we facilitate fortnightly meetings between the Practice Manager and clinician to ensure seamless communication and collaboration. Our extended support hours, from 7am to 7pm, ensure that assistance is always available when needed, allowing clinicians to focus on providing the best possible care to their clients.